Policy Privacy

References to “Mira Aerospace”, “our”, “us” or “we” within this policy are to Mira Aerospace Ltd.

References to “you”, “your”, “yourselves” and “yourself” are to users of Mira Aerospace’s websites, and other products and services.

This Privacy Policy governs the collection and use of personal information by Mira Aerospace. For more information about Mira Aerospace, please see: www.MiraAerospace.com.


We are committed to protecting and respecting your privacy. This Privacy Policy explains the types of personal information we collect from you, how we use that personal information, who we share it with, how we protect that information, and your legal rights in relation to your personal information. We are committed to abiding by this Privacy Policy, as well as the requirements of applicable laws, in the operation of our business.

Please read the following carefully as it explains our views and practices regarding your personal information, and how it is handled. By accessing or browsing our website or using our services or facilities, you confirm that you have read, understood and agree to this Privacy Policy in its entirety. If you do not agree with the practices described in this Privacy Policy, you should not use our website or our services or facilities.

Who we are

For the purpose of applicable data protection laws, the entity with responsibility for controlling how your data is used and protected the data controller is Mira Aerospace Ltd., a limited liability company established in the Emirate of Abu Dhabi.

If you use our facilities and services, the entity which manages the relevant facility or service will also be a data controller in respect of your personal data.

Information covered by this Privacy Policy

This Privacy Policy covers all personal information collected and used by Mira Aerospace. In this Privacy Policy, “personal data” or “personal information” means information that (either in isolation or in combination with other information held by us) enables you to be identified as an individual or recognized directly or indirectly. This may include your name, date of birth, nationality, gender, postal address, email address, phone number, credit card number, details of the preferences you express to us and technical information from the devices you use to access our website.

What information do we collect from you?

We may collect information about you from different sources as detailed below.

Information you give us

You may also choose to provide information in relation to your visit to Mira Aerospace’s facility. You may also give us information about yourself when you respond to a communication from us or by filling in forms (both online and offline), over the telephone and through written correspondence with us.

The information you give us may include your name, postal address, email address, date of birth, payment card information, landline and/or mobile telephone number, preferences, as well as other personal information.

Information we collect about you

We may collect information about your use of our websites, mobile applications, facilities and services, your preferences in this regard, and details of transactions you make with us.

When you visit our website, we may use cookies and other technologies to automatically collect the following information:

·    technical information, including the Internet Protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, device identifier, location and time zone setting, browser plug-in types and versions, operating system and platform, page response times, and download errors;

·    information about your visit, including the full Uniform Resource Locators (URL) clickstreams to, on and from our websites;

·    length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouseovers) and methods used to browse away from the page.

Information we receive and collect from other sources

We may receive information about you from the other services that we provide. We also work closely with third parties and may receive information about you from them. We may also collect information about you from publicly available sources, including publicly available content on social media.

Transfers of personal information

·    Our service providers

 We may use other companies, agents or contractors (“Service Providers”) to perform services on our behalf or to assist us with the provision of services to you. For example, we may engage Service Providers to provide marketing, advertising, communications, IT services, to personalize and optimize our service, to analyse and enhance data (including data about users’ interactions with our services), and to provide legal, accounting, insurance, audit and other professional services. In the course of providing such services, these Service Providers may have access to your personal information. However, these Service Providers are contractually bound only to use personal information to perform the services that we hire them to provide. We will always use our best efforts to ensure that all the Service Providers we work with will keep your personal information secure.

·    Our partners, subject to your consent

 We may share your personal data with our key partners in accordance with UAE Federal and ADGM data privacy and protection laws. Mira Aerospace has relationships with other companies, whereby our customers can also benefit from exclusive experiences with our partnerships. We will always use our best efforts to ensure that all partners we work with will keep your personal information secure.

·    Third parties permitted by law

 In certain circumstances, we may be required to disclose or share your personal information in order to comply with a legal or regulatory obligation (for example, we may be required to disclose personal information to the police, or to judicial or administrative authorities). We may also disclose your personal information to third parties in order to enforce our terms and conditions or other agreements, or to protect the rights, property or safety of Mira Aerospace or the public.

·    Third parties connected with business transfers

 We may transfer your personal information to third parties in connection with a reorganization, restructuring, merger, acquisition or transfer of assets, provided that the receiving party agrees to treat your personal information in a manner consistent with this Privacy Policy.


Where we store your personal information

The personal information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA) (for example, in Abu Dhabi). It may also be processed by staff operating outside the EEA who work for us or for one of our Service Providers. We will take all steps that are reasonably necessary to ensure that your personal information is treated securely and in accordance with this Privacy Policy and applicable data protection laws, including, where relevant, entering into EU standard contractual clauses (or equivalent measures) with the party outside the EEA receiving the personal information.

Security of personal information

All information you provide to us via our website is stored on our secure servers. Any payment transactions carried out via our website will be encrypted using Transport Layer Security (TLS) technology version 1.2 or higher.

Mira Aerospace has taken steps to safeguard the confidentiality of its communications and computing infrastructure, including by implementing authentication, monitoring, auditing and encryption technology. Security measures have been integrated into the design, implementation, and day-to-day operations of this website as part of our continuing commitment to the security of electronic content and the electronic transmission of information. Despite our best efforts unfortunately the transmission of information via the internet is not completely secure. Although we have strict procedures and security measures in place, we cannot guarantee the security of your data transmitted to our site.

Third party websites and apps

Mira Aerospace’s website may contain links to and from third party websites. Please note that if you follow a link to any of these websites, these websites will have their own terms of use and privacy policies and that we do not accept any responsibility of liability for these policies. Please check these policies before you submit any personal data to these websites.

Your rights

You have the following rights with respect to the personal information that we hold about you.

Your right to access the information we hold about you

You can request access to the information Mira Aerospace holds about you by contacting us using the contact details set out below. Our file of your information will usually be made available to you within 30 days, although occasionally we may not be able to give you access to the personal information we hold about you (for example, we may not be able to give you access if it would unreasonably affect someone else’s privacy or if giving you access poses a serious threat to someone’s life, health or safety). Please note that we may apply an administrative charge for providing access to your information in certain circumstances, if permitted by applicable law. Any such charge will be reasonable and we will advise you of the charge and obtain your consent before providing you with access to your personal information. Please note that if you request a copy of your data using electronic means (such as email), then we will provide a copy of your information in electronic form unless you ask us to do otherwise.

Your right to have your information corrected or deleted

If you have an account with us, you can sign into that account to update your personal information. If you have problems updating the information on your account or if you would like us to delete your information, please email your request to the address set out below and we will action it as soon as possible.

Your right to object to us processing your personal information

You have the right to object to us processing your personal information, even where that processing is necessary for our legitimate interests (for example, where the processing is necessary for the legitimate commercial objectives we pursue in the course of our business), including the profiling we undertake to send you personalized offers, product recommendations and similar content. You also have the right to object to any results of a processing activity that prejudice your rights and that are conducted exclusively through automated systems.

You also have the right to ask us to stop processing your personal information for direct marketing purposes, including any profiling we undertake for the purposes of direct marketing. We will in any case only send you marketing communications if you have previously agreed to this, but if you change your mind you can easily unsubscribe from our marketing communications at any time by following the instructions included in these marketing communications.

Please note that, if you have consented to receive offers from our partners, our partners are responsible for taking account of your rights, including your right to unsubscribe from receiving offers from them.

Your right to have your personal information transmitted to another organisation

Where we hold personal information about you with your consent or for the performance of a contract with you, you also have the right to ask us to provide you with the personal information we hold about you in a structured, commonly used and machine-readable format and, where technically feasible, to transmit that personal information to another organisation.

Making a complaint

You have the right to lodge a complaint with a local data protection authority in the EEA or the UAE if you believe that we have not complied with applicable data protection laws.

The local data protection authority will differ depending on the country you are in.

Contacting us

If you want to exercise any of the rights set out above, have any questions or concerns about how we treat your personal information, you wish to ask us to stop processing your personal information, or you would like to request a copy of the personal information we hold about you, please contact us [email protected]


How long do we keep your personal information?

Your personal information is stored by us and/or our Service Providers, strictly to the extent necessary for the performance of our obligations and strictly for the time necessary to achieve the purposes for which the information is collected, in accordance with applicable data protection laws. When we no longer need to use your information, we will remove it from Mira Aerospace’s systems and records and/or take steps to properly anonymize it so that you can no longer be identified from it (unless we need to keep your information to comply with legal or regulatory obligations to which we are subject).


You must have reached the minimum age as set out under applicable data protection laws to share your personal information with Mira Aerospace, or you must have received permission from your parent or guardian to do so.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, regulatory or operational requirements. We will notify you of any such changes (including when they will take effect). Your continued use of our website and / or services after any such updates take effect will constitute acceptance of those changes. If you do not consent to such updates, you should cease using Mira Aerospace’s websites and services.